At ClearWave™, we work to make receiving your order as simple and reliable as possible.
Order Processing
Orders typically require processing before shipment. Processing times are separate from estimated delivery times.
During periods of unusually high demand, holidays, or other circumstances outside our control, processing may take longer.
Shipping
We currently offer shipping to eligible destinations displayed during checkout.
Available shipping options, costs, and estimated delivery times may vary depending on the destination.
Tracking Your Order
When tracking is available, you'll receive a shipping confirmation email containing your tracking information after your order has been dispatched.
Please allow some time for the carrier's tracking system to update after receiving your tracking number.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your address, contact us immediately. We cannot guarantee that an address can be changed after an order has entered processing.
Delays
Delivery estimates are not guaranteed. Carrier delays, severe weather, customs procedures, holidays, and other circumstances outside ClearWave™'s reasonable control may affect delivery.
If you're experiencing an issue with your shipment, contact our customer support team and we'll help you review the available tracking information.