FAQs

How does the ClearWave™ Ultrasonic Retainer Cleaner work?

ClearWave™ uses ultrasonic vibrations to help loosen everyday buildup and debris from hard-to-reach areas of compatible items.

What can I clean with ClearWave™?

ClearWave™ is designed for compatible items such as retainers, clear aligners, night guards, mouth guards and certain dental accessories.

Always follow the care instructions provided by the manufacturer of the item you are cleaning.

Do I need cleaning tablets?

Water can be used for routine ultrasonic cleaning. If you choose to use a cleaning solution or tablet, make sure it is compatible with both your item and the cleaner.

How often should I use ClearWave™?

Usage depends on your personal routine and the care instructions for your dental appliance. ClearWave™ is designed to make regular cleaning simple and convenient.

Does ClearWave™ replace brushing or professional dental care?

No. ClearWave™ is a cleaning device for compatible items and is not a replacement for brushing your teeth, professional dental care, or the cleaning instructions provided by your dentist or appliance manufacturer.

How long does shipping take?

After processing, delivery times depend on your destination and shipping method. Estimated delivery information is displayed during checkout and/or provided with your shipping confirmation.

How can I track my order?

Once your order ships, we'll send a shipping confirmation email with available tracking information.

Can I change or cancel my order?

Contact us as soon as possible. We cannot guarantee changes or cancellations once an order has entered processing or has shipped.

What if my product arrives damaged?

Contact us as soon as possible with your order number and clear photos or video showing the issue. Our support team will review the situation and assist you.