30-DAY MONEY-BACK GUARANTEE
We want you to feel confident purchasing from ClearWave™.
Eligible purchases may be returned within 30 days in accordance with the conditions below.
Return Eligibility
To request a return, contact our customer support team within 30 days of the applicable return-period start date stated in our full Refund Policy.
Please provide your order number and the reason for your return.
Items should be returned in accordance with the return instructions provided by our support team.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, contact us promptly.
Please include your order number and clear photos or video showing the issue so our team can review your request.
Refunds
Once an approved return has been received and inspected, we will notify you of the outcome.
Approved refunds will be issued to the original payment method. Processing times after issuance depend on your bank or payment provider.
Before Returning Anything
Please contact us before sending a product back.
Returns sent without authorization or to an incorrect address may not be accepted.